TERMS & CONDITIONS


Effective Date: November 21, 2026

1. Introduction

Welcome to Hälsa Nordic Saunas (“Hälsa”, “we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website located at https://www.halsanordicsaunas.com (the “Website”), our products (custom saunas, cold-plunge tubs, accessories) and any services we provide (consultations, design, installation, delivery) (collectively, the “Services”).
By placing an order or using our Services, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our Website or Services.

2. Definitions

  • Customer, “you” or “your”: the person or entity purchasing or using our Services or Products.

  • Products: the custom saunas, cold plunge tubs, accessories, modules and related components that we offer.

  • Services: all design, consultation, delivery, installation, maintenance (if any) and other services offered by Hälsa in connection with the Products.

  • Contract: the agreement between you and us for purchase and supply of Products and/or Services, which incorporates these Terms.

3. Quotations & Acceptance

3.1 All quotes provided by Hälsa are valid for a period of [e.g., 30] days from the date issued, unless otherwise stated.
3.2 A Contract is formed when: (a) you accept our quotation in writing (email, signed proposal, etc.), (b) you pay any required deposit, and (c) we send you a confirmation of your order.
3.3 We reserve the right to refuse or cancel any order for any reason, including but not limited to (“–”) errors in pricing or availability, inability to meet installation or delivery logistics, or credit concerns.

4. Prices & Payment

4.1 All prices are stated in U.S. Dollars (USD) unless otherwise noted and exclude any applicable taxes, duties, customs fees, shipping/installation fees (unless stated).
4.2 A deposit of [insert %] is due upon order acceptance (or as specified in the quotation). The balance is due prior to delivery or installation, unless otherwise agreed in writing.
4.3 If you fail to pay any amount when due, we may charge interest on overdue amounts at the lesser of [insert %] per annum or the maximum permitted by law, and may suspend or cancel delivery/installation until payment is made.
4.4 Prices may be adjusted if there are changes in material costs, shipping costs or labor before final production – any such changes will be communicated and you may accept or cancel under agreed terms.

5. Product Specifications & Customisation

5.1 Because our Products are custom-built, minor variations in materials, finishes, dimensions, colours or appearance may occur.
5.2 You acknowledge that, due to the custom nature of our saunas and cold plunge systems, the final product may differ from any prototypes, renderings or brochures provided.
5.3 We will endeavour to comply with the specifications agreed in the Contract, but we do not guarantee conformity where deviations are minor and do not materially affect the functioning of the Product.

6. Delivery, Installation & Risk of Loss

6.1 Delivery dates or installation dates are estimates only; we are not liable for delays caused by third-party carriers, weather, site conditions, regulatory delays or other force majeure events.
6.2 Risk of loss or damage to the Products passes to you upon delivery to your site or to the carrier, whichever occurs first. Title to the Products remains with Hälsa until full payment is received, unless otherwise agreed.
6.3 Installation services (if included) assume reasonable access to your site, timely approvals (building permits, electrical, plumbing, etc.), and clear, safe conditions. You must ensure site readiness; delays due to site readiness may incur additional fees.

7. Site Preparation & Requirements

7.1 You are responsible for obtaining all necessary permits, approvals, inspections, approvals from homeowners’ associations, local authorities and complying with all applicable laws, building codes and zoning regulations. Hälsa may assist in consultation but you retain final responsibility.
7.2 You must provide, at your expense, any required utilities (electricity, water, drainage, structural pad or foundation, electrical panel upgrades, etc.) by the date installation begins.
7.3 If site conditions differ materially from what was represented/assessed prior to quotation (e.g., unstable ground, additional excavation, unexpected obstacles, restricted access), you agree to pay for any additional work, delay or cost incurred.

8. Warranties & Disclaimers

8.1 We warrant that the Products will be free from material defects in workmanship and materials for a period of [insert period, e.g., 12 months] from date of installation (“Warranty Period”), provided you have complied with proper use, maintenance and operating instructions.
8.2 This limited warranty does not cover damage or defects resulting from: (a) misuse, neglect, abuse, accident, improper maintenance, failure to follow instructions; (b) site-related issues (structural, drainage, electrical) not caused by us; (c) normal wear and tear; (d) modifications made by you or third parties without our consent; (e) acts of nature, fire, flood, storms or other external causes.
8.3 EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH ABOVE, HÄLSA MAKES NO OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
8.4 Your sole and exclusive remedy under this limited warranty is, at our option, repair or replacement of the defective component(s) or refund of the portion of the purchase price attributable to the defective component(s).

9. Limitation of Liability

9.1 IN NO EVENT SHALL HÄLSA NOR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, LOSS OF USE, LOSS OF DATA) ARISING OUT OF OR RELATED TO THE PRODUCTS OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.2 Hälsa’s total aggregate liability for direct damages under or arising from these Terms shall not exceed the amount you paid us under the Contract.
9.3 Some jurisdictions do not allow the exclusion or limitation of certain damages; in such case, such limitations may not apply to you and our liability will be limited to the maximum extent permitted by law.

10. Changes & Cancellation

10.1 You may request changes to your order/specifications provided we receive the request in writing and you pay any additional costs/time incurred by us due to the change.
10.2 If you cancel your order after acceptance, you will be responsible for reasonable costs incurred by us up to the date of cancellation (including materials, design, labour, shipping) and any non-refundable deposits.
10.3 If we cancel the Contract (for reasons including inability to deliver, pricing errors, site conditions, force majeure), we will refund your deposit (less any work already performed) and have no further liability to you.

11. Intellectual Property

11.1 All content on our Website (text, images, graphics, logos, designs) is the property of Hälsa or our licensors and is protected by copyright, trademark and other intellectual property laws.
11.2 You are granted a limited, non-exclusive, non-transferable licence to access the Website and view the content for your personal, non-commercial use.
11.3 You may not reproduce, distribute, transmit, modify, create derivative works, publicly display or use for commercial purposes any part of the Website or our intellectual property without our prior written consent.

12. Privacy

Your use of the Website and Services is subject to our Privacy Policy. By accepting these Terms you also agree to the collection, use and disclosure of your personal information as described in the Privacy Policy.

13. Governing Law & Dispute Resolution

13.1 These Terms and the Contract shall be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law provisions.
13.2 Any dispute, controversy or claim arising out of or relating to these Terms or the Contract shall be resolved first through good-faith negotiation between the parties. If unresolved within [30] days, either party may submit to binding arbitration in [county or city, Texas] under the rules of the American Arbitration Association (or another agreed forum).
13.3 Nothing in these Terms shall prevent either party from seeking injunctive or provisional relief in any court of competent jurisdiction.

14. Severability & Waiver

14.1 If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed from the Terms and the remaining provisions shall continue in full force and effect.
14.2 Our failure to insist on strict performance of any provision of these Terms will not be deemed a waiver of any right.

15. Entire Agreement

These Terms (and the Contract incorporating them) constitute the entire agreement between you and Hälsa regarding the subject matter hereof, and supersede all prior or contemporaneous understandings, agreements, communications (oral or written).

16. Modifications to Terms

We may update or revise these Terms from time to time. The “Effective Date” above indicates when the current version became operative. We will post the updated Terms on our Website, and your continued use of our Website or Services after such posting constitutes your acceptance of the updated Terms.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us at:
Hälsa Saunas LLC
Address: 7101 Bryant Irvin Road #16221, Fort Worth, TX 76132 USA Hälsa Nordic Saunas+1
Phone: +1 (817) 214-2274 Hälsa Nordic Saunas
Email: info@halsanordicsaunas.com Hälsa Nordic Saunas

End of Terms & Conditions